Frequently Asked Questions

  • A creative ecosystem is the strategic framework that guides how we partner with organizations to build cohesive, scalable, and sustainable visual communication systems.

    Our creative ecosystem approach is:

    • Customizable to your organization’s goals, capacity, and audience

    • Holistic, aligning brand, design, photography, and messaging

    • Built for longevity, so your team can confidently use and adapt materials over time

    Together, we partner with organizations to:

    • Audit existing visual and communication assets

    • Consult on strategic visual communication needs for:

      • Organizational brand

      • Design systems

      • Campaigns and initiatives

      • Events and activations

    • Develop a clear roadmap for effective, consistent outreach

    For teams seeking implementation support, we develop foundational asset packages designed for ongoing, independent use, including:

    • Brand and identity assets

    • Evergreen communication materials

    • Graphic and document templates

    • Photo and video libraries for ongoing content creation

    We also provide:

    • Training for internal teams

    • Guidance on best practices and usage

    • Long-term planning for updates and refresh cycles

  • Not at all. Our services are designed to support:

    • Teams with or without in-house design expertise

    • Small organizations and growing teams

    • Departments managing communications alongside other responsibilities

    We ensure success by:

    • Designing intuitive, easy-to-update templates

    • Designing assets and systems that are simple to update and adapt

    • Training your team on both tools and strategy

    When you need additional support, we remain a collaborative partner—available for:

    • Design updates and refreshes

    • Strategic consultation as your goals evolve

    • Ongoing creative support to fit your needs

  • We’re happy to help.

    We offer graphic design and branding services for:

    • One-time projects

    • Events, campaigns, and launches

    • Short-term or seasonal initiatives

    Because our project calendar changes throughout the year, we recommend:

    • Reaching out early to confirm availability

    • Looping us in during planning stages when possible

    Early collaboration allows us to align design with your broader visual communication strategy and deliver more thoughtful, efficient results.

  • We primarily partner with mission-driven organizations seeking to expand their reach through strategic visual communication.

    Our clients include:

    • Social impact and nonprofit organizations

    • Conservation and environmental organizations

    • Research labs and academic institutions

    • Professional associations

    • Tech startups and innovation-focused teams

    • Community-centered businesses and artists

    We also collaborate with:

    • Larger organizations with in-house creative teams

    • Communications and marketing departments seeking supplemental support

    Our approach is flexible and collaborative. Whether you prefer to be hands-on or hands-off, we work as an extension of your team, not just an external vendor.

  • Yes. Ongoing support is a core part of our creative communications agency model.

    We offer:

    • Ecosystem refresh packages at flexible cadences

    • Retainer-based creative partnerships

    Ongoing services may include:

    • Regular updates to brand and design systems

    • Monthly or quarterly graphic deliverables

    • Photography and video production

    • Strategic check-ins to maintain consistency and alignment

    This approach ensures your communications remain current, consistent, and adaptable as your organization grows.

  • Yes—collaboration and feedback are integral to our process.

    Each project includes:

    • Two rounds of revisions during concept development (“look and feel”)

    • Two rounds of revisions for each final deliverable

    Additional revisions are available as needed and billed hourly, with scope and pricing discussed in advance.

  • Yes. We support organizations at every stage of brand identity and visual system development.

    Brand design services include:

    • Logo design and brand identity systems

    • Color palette and typography development

    • Brand guidelines and documentation

    • Custom iconography and visual elements

    Whether you’re launching a new brand, refreshing an existing identity, or planning a rebrand, we work collaboratively to ensure your brand reflects your mission, values, and long-term goals.

  • Because each organization’s goals, timelines, and internal capacity are unique, our services are customized.

    Our process begins with:

    • A short conversation or questionnaire

    • A review of your current communication landscape

    • Clarification of scope, priorities, and objectives

    From there, we provide:

    • Transparent pricing details

    • Tailored package recommendations

    • Clear next steps for scheduling your project